Return to Origin (RTO) & Forward Charges Policy

If an order cannot be delivered due to buyer’s negligence — such as:

Recipient not available at the delivery address,

Incorrect or incomplete address provided,

Invalid / unreachable contact number  ,—

then both forward shipping charges and RTO (return) charges will be deducted from the refund amount.

Example:

Order Value: ₹500

Forward Shipping: ₹50

RTO Charges: ₹50

Refund Amount = ₹500 – (₹50 + ₹50) = ₹400.

Once the payment is sucessful for the order ,The Estimated delivery date of delivery of orders is 5-7 days with in Telangana state, Any other state is 7-10 days, Excluding sundays and Festival holidays,

For International buyers, orders are shipped and delivered through registered international courier companies and/or International speed post only. For domestic buyers, orders are shipped through registered domestic courier companies and /or speed post only. Orders are shipped within 3-5 Days days
or as per the delivery date agreed at the time of order confirmation and delivering of the shipment subject to Courier Company / post office norms.

SRI VENKATESHWARA BOOK SELLERS is not liable for any delay in delivery by the courier company / postal authorities and only guarantees to hand over the consignment to the courier company or postal authorities within 3-5 Days days from the date of the order and payment or as per the delivery date agreed at the time of order confirmation. Delivery of all orders will be to the address provided by the buyer. Delivery of our services will be confirmed on your mail ID as specified during registration. For any issues in utilizing our services you may contact our helpdesk on 6304836164 or support@svbd.in.